Policies

For the comfort of your stay, please pay close attention to the items below:

WE DO HAVE A MINIMUM OF TWO NIGHTS STAY REQUIREMENT AT ALL TIMES. DURING HOLIDAY PERIODS, WE HAVE A THREE NIGHT MINIMUM STAY REQUIREMENT.

THE CANYON WREN CABINS CATERS TO ONE OR TWO ADULTS ONLY PER CABIN.

A ONE TIME $50 DOLLAR NON-REFUNDABLE CLEANING FEE IS CHARGED TO EVERY GUEST AT TIME OF CHECK-IN. WE DO NOT OFFER DAILY CLEANING SERVICE, THOUGH WE CAN ALWAYS EXCHANGE TOWELS AND GIVE YOU MORE SUPPLIES. IF YOU WISH A MID-WEEK CLEANING, ADDITIONAL CLEANING FEES APPLY.

ADVANCED RESERVATIONS ARE ADVISED
A ONE NIGHT’S ADVANCE DEPOSIT INCLUDING TAX IS REQUIRED TO SECURE A RESERVATION. BALANCE IS DUE IN FULL AT CHECK-IN. WE ACCEPT VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS AS WELL AS PERSONAL CHECKS (30 days in advance) AND CASH. FULL PAYMENT AND CLEANING FEE ARE DUE AT CHECK-IN.

RATES ARE SUBJECT TO CHANGE WITHOUT NOTICE WITH THE EXCEPTION OF CONFIRMED RESERVATIONS.

ALL RATES ARE SINGLE OR DOUBLE OCCUPANCY AND DO NOT INCLUDE THE ARIZONA STATE TAX OF .069.

CHECK-IN TIME IS BETWEEN 3:00p.m. to 6:00 p.m. IF A CABIN IS AVAILABLE EARLIER, THEN GUESTS ARE WELCOME TO CHECK IN EARLIER. LATER CHECK- INS REQUIRE SPECIAL ARRANGEMENTS.

CHECK-OUT TIME IS 11 a.m.

OUR CANCELLATION POLICY APPLIES TO ALL FORMS OF PAYMENT. FOR ALL STAYS, A 14 DAY CANCELLATION POLICY NOTICE IS REQUIRED FOR NO PENALTY TO INCUR. HOWEVER, WHEN BOOKING MULTIPLE CABINS, THE CANCELLATION POLICY IS 30 DAYS. IN THE EVENT OF INSUFFICIENT CANCELLATION NOTICE, WE WILL DO OUR BEST TO RE-BOOK ANY CANCELLED ACCOMMODATIONS. HOWEVER, GUESTS ARE RESPONSIBLE FOR ANY NIGHT THAT WE ARE UNABLE TO RESELL TO ANOTHER GUEST. IF THE ADVANCE DEPOSIT HAS BEEN PROCESSED AND A CANCELLATION OCCURS, THEN A $25 PROCESSING FEE WILL BE CHARGED TO THE GUEST.

WE REGRET THAT WE CANNOT ACCEPT PETS. WE WOULD BE HAPPY TO REFER YOU TO PROPERTIES THAT ACCEPT PETS.

WE HAVE ALWAYS BEEN A UNIQUE DESTINATION. TO ENSURE THAT ALL GUESTS HAVE A QUALITY TIME, THE USE OF THE PROPERTY IS FOR THE REGISTERED GUEST ONLY. SORRY NO VISITORS.

FOR THE HEALTH AND PLEASURE OF OUR GUESTS, THE CANYON WREN CABINS IS A NON-SMOKING PROPERTY, INSIDE AND ANYWHERE OUTSIDE ON PROPERTY.NON-COMPLIANCE WILL RESULT IN A $200 CHARGE AND THE GUEST WILL BE ASKED TO LEAVE WITHOUT A REFUND. HEAVY SMOKERS WOULD PROBABLY BE HAPPIER STAYING ELSEWHERE.

WE , MILENA AND MIKE, THE OWNERS and YOUR HOSTS ... LIVE ONSITE.

WE DO BELIEVE IN PRACTICING GREEN POLICIES WHENEVER POSSIBLE. PLEASE, SHARE IN OUR CARE FOR THE ENVIRONMENT.

chalet balcony view

Eastern View from the Wild Rose upstairs deck

 

wren quote

 

love grows here

"Eight minutes to Sedona, a million
miles away." 
— Paul and Linda Mehlhorn 

 

Canyon Wren western red rock viewWestern view behind the cabins